Effective Date: July 30, 2025

1. Introduction

Welcome to County Line Fire Pizzeria & Tapas (“we,” “us,” “our”). We are committed to protecting the privacy of our guests and visitors (“you,” “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our online services (such as online ordering and reservations), or sign up for our programs.

Disclaimer: This document is a template and does not constitute legal advice. We strongly recommend that you consult with a legal professional to tailor this policy to your specific business operations and ensure full compliance with all relevant laws.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

A. Personal Data You Provide to Us

We collect personally identifiable information that you voluntarily provide to us when you use our services, such as:

Online Ordering & Reservations: Your name, email address, phone number, and order details when you place an order or make a reservation through our Toast-powered system.

Gift Cards: Purchaser and recipient information, as well as contact details, when you purchase a gift card.

Email Marketing & Contact Forms: Your name and email address when you sign up for our newsletter or contact us through our website form.

Events & Education: Your name, contact information, and number of attendees when you inquire about or book private events or educational classes.

B. Information Collected Automatically

When you visit our website, we may automatically collect standard data such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

Fulfill and manage your online orders, reservations, and gift card purchases.

Administer events, educational classes, and our loyalty program.

Respond to your comments and questions and provide customer service.

Send you marketing communications, such as our newsletter, should you opt-in.

Monitor and analyze usage and trends to improve our website and your experience.

Prevent fraudulent transactions and enhance the security of our services.

4. Sharing of Your Information

We do not sell your personal information. We may share information we have collected about you in certain situations:

With Our Service Provider, Toast, Inc.: Our restaurant is powered by Toast, Inc., for key services like our Point of Sale system, online ordering, reservations, and gift cards. Information you provide through these services is shared with Toast to process transactions. Toast’s use of your information is governed by their own privacy policy.

For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation or protect the rights and property of County Line Fire.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

6. Your Rights and Choices

You have certain rights regarding the information we collect:

You may opt-out of receiving promotional emails from us at any time by following the “unsubscribe” link in those emails.

You may manage your cookie preferences through your web browser’s settings.

7. Children's Privacy

Our services are not intended for or directed to individuals under the age of 13. We do not knowingly collect personal information from children under this age.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us through the information provided on our Contact Us page.